Monday, February 1

We're grateful to the roughly 10,000 students who logged in between 5 am and 10 pm on January 31 to view their decisions. Thanks also for the patience of those who tried to view their decisions but for one reason or another could not.

We will reconvene early on February 1 to continue working through the issues that our first notification date with our new system revealed. If you called the Help Desk and left your name, and if we haven't already been able to resolve your status or contact you by email, we will do so as quickly as we can.

Please note: Because of the weekend snow and the prospect of ice in the early morning, classes will be cancelled on Monday, February 1, until 10 am. Our office will be open during our normal hours of 8 am to 5 pm. But since many of our staff members may have a difficult time getting to work until the roads are cleared, our phone service may be slower than usual through the early morning. We expect to be fully staffed by 10 am.

MyUNC Portal Service Restored

The MyUNC portal is again up and running. To log in, please visit MyUNC.

The Green Circle on Your Student Center

If you see a green circle in the Admissions section of your Student Center, it means that your application is complete and is currently under review. As soon as your decision is available, you will see a "Click here to view your decision" link next to the green circle.

Update on Problems with Online Decisions

Between 5 am and 3 pm today, 9,408 applicants logged in to view their decision letters. We've learned that at least 200 of these students weren't able to view their decisions after logging in, at least on the first try. Staff members from Information and Technology Services (ITS) have been working since midnight to resolve this and other problems, and I believe they're doing their very best. At the same time, I know that these bugs in our new system have made this a very frustrating day for many of you. I am sorry for this frustration and grateful for your continued patience.

Here's what we know:

1. The MyUNC portal has been down since around 1 am. We don't know when we'll be able to restore it. In the meantime, if you haven't viewed your decision already, please try logging in at ...

****Please note that MyUNC service is now restored. To log in, please visit MyUNC.****

2. Through 3 pm today, the ITS Help Desk (919-962-HELP or 866-962-4457) has received calls from roughly 200 students who'd been able to log in but not see their decisions. ITS is working to resolve the technical problem that seems to be preventing the decisions from loading; we will post an update when we hear that the problem has been resolved. In the meantime, if you've logged in without seeing your decision but haven't notified the Help Desk, please feel free to call.

3. Some students have reported on this blog that they were only able to see their decisions after they disabled popup-blocking software. ITS hasn't confirmed that this approach works, but it might be worth a try.

4. We mailed traditional decision letters on Friday. The weekend snow may delay their delivery, but they are in the mail and should begin to land on Monday.

5. Several hundred first-deadline applications -- most of them only recently completed -- are still being reviewed by our admissions committee. Beginning tomorrow, we'll notify students daily as decisions are made.

The University's new information system will in time make life much easier for all of us, and especially for students. But in the interim, there's no denying that it's made things harder, despite the best efforts of many people who are working around the clock. For the frustration and worry we've caused you, we are all deeply sorry. And we remain grateful for your interest in Carolina.

MyUNC Performance Problems

We apologize for the inconvenience, but the high traffic on MyUNC is causing significant slowdowns. If you are unable to access MyUNC at this time, please try again later. We appreciate your patience.

Thank You and Good Luck

I'm taking a break from shoveling snow -- yes, it's snowing in Chapel Hill -- to say thank you to all our first-deadline candidates, and good luck.

We know that you've been waiting for a long time, and we're sorry that we've had to presume upon your patience. For reasons that we've described elsewhere on this blog, we've needed more time this year than usual. But we've never forgotten how hard it can be to wait, and we hope this blog has helped.

The decisions we're releasing on January 31 are the culmination of many months of work on the part of many people here at Carolina. But we know who's worked the hardest: all of you. Thank you again, and again, good luck.

****CORRECTION ABOUT TRANSFER NOTIFICATION DATE****
In my haste yesterday, I misstated the date by which we'll notify transfer candidates of their decisions. We'll notify transfer candidates in April, not in August. I'm sorry for this error and the confusion I've caused.

How To View Your Decision Online

To view your decision, please follow these steps:

1. Log into my.unc.edu.


2. Under the "AS Bachelor, 2010 Fall” header, click on the "View Official Test Scores, Outstanding Items, and Application Status" link.


3. Your Student Center will appear. Under Admissions, click on the “Click here to view your decision" link.

Helpful Links:
Admitted Student Website
FAQs for Deferred Students