Friday, February 24, 2012

Meet Helen Suitt-Carter, Communications Specialist!

Hi. My name is Helen Suitt-Carter and I've been with the Office of Undergraduate Admissions for 15 wonderful years. I have really enjoyed helping prospective and enrolling students make their way to Carolina. As a true Chapel Hill native (born and bred here!), the University has always been a part of my life. When I'm not working, I enjoy spending time with my beloved family, reading the latest suspense novel, and cheering ALL ACC teams to victory.

If you have ever called or emailed our office, there is a good chance that some of your questions have been answered by me. In between communicating with students, I'm also learning a new database system that will improve communications with all of you. For example, I'm currently in charge of pulling in the names of students we meet during college fairs and making sure that our thank-you emails are sent promptly. And on that subject, this year I had the pleasure of attending a local college fair where I had the chance to meet many of you personally. I really enjoyed seeing the excitement in your faces as you talked about the adventure of college!

Questions of the Day!

I attended Scholarship Day for first-year students earlier this month. When will I hear back? Award letters were mailed by the Office of Scholarships and Student Aid at the end of last week.

I am applying for readmission. Why does my To-do list show that my transcripts are missing? We apologize for the inconvenience. Please note that it is not necessary to send in those transcripts. This checklist is generated automatically and those items will be removed very soon from your checklist by us.

I submitted my financial aid forms and they are still showing on my To-Do List; how is this possible? The Office of Scholarships and Student Aid handles the thousands of documents that are submitted every year for financial aid. It is possible that your documents have been submitted but not yet recorded in the system. If you have sent them just recently, please allow some time for processing. In the interim, please note that the office will process preliminary financial aid awards that will provide you with an estimate of eligibility. In most cases, those preliminary awards will match very closely, if not exactly, the final award. The preliminary awards, though, will be based solely upon the information you’ve provided on your Free Application for Federal Student Aid (FAFSA) and College Board PROFILE forms. Notification of financial aid eligibility to students will begin in early March. For more questions about aid, please contact the Office of Scholarships and Student Aid directly at (919) 962-8396 or by email.

I am applying to the School of Education has a junior transfer. Why does my To-do list show a requirement for three letters? The School of Education requires two letters of recommendation. If your Admissions To-do list lists a third, please contact the ITS help desk at 919-962-HELP (919-962-4357)to have the item removed.

Do I have to submit my TOEFL or IELTS scores? Yes. We require all international applicants for whom English is not their first language to submit the TOEFL.

Do you offer a waiver for TOEFL scores? If you have been studying in the United States or another English-speaking country for 3 years or more, you may request to have your TOEFL score waived. After you submit your completed application, please write Ms. Andrea Felder at and request we waive the TOEFL. In the email, please provide a short description of your education in English. Please note that sending this email will not guarantee that we will waive this requirement but we promise to give your request our fullest consideration.

Can I submit any other scores such as ACT in place of my TOEFL/IELTS?
No. We apologize but we cannot accept other test scores in place of the TOEFL/IELTS.