Monday, February 13, 2012

Meet Yolanda Arroyo, Communications Specialist

My name is Yolanda Arroyo and I’m a member of the communications team at the Office of Undergraduate Admissions. I’m one of the communication specialists who help answer the phone calls and emails that our office receives every day. It is my pleasure to help our applicants in any way I can.

One of the best parts of my job is talking to students from all over the world. While I always enjoy meeting someone from a place I’ve never been, I will admit to getting a little extra excited when someone from my hometown of Queens, N.Y. calls! I also enjoy nurturing plants like the miniature rose bush you see behind me – which just two weeks ago was on its last leg.

If you’ve been on hold for one of us to take your call recently, we’re sorry for the extra wait but we do appreciate your patience. We thought we’d help by regularly posting FAQs like the ones below.

Questions of the Day

How do I get to my To-Do List in MyUNC? 
From the main MyUNC page, click "Connect Carolina Student Center" under the Applicants section. After you log in with your UNC Guest ID (or Onyen, if you're an admitted student and have created an Onyen), look in the right-hand column for your To-Do List. 

If you're a first-year applicant wanting to self-report your midyear grades, click on "Admissions Items" and you will see your Mid-Year Grades link to report your grades.  If you have any trouble, please contact us at 919-966-3621 and we will assist you. You may also email us at

I am applying as a transfer student through the Common Application but the application is prompting me for the supplemental forms.
 We do not require any additional Common Application forms, such as the Secondary School report or College Official Report. Letters of recommendation are not required for transfer applicants. 
If you are applying through the Common Application, your application is complete once we have received your Common Application, your $80 application fee, the UNC-Chapel Hill Transfer Supplement form, and official transcripts from your secondary school and all colleges and universities attended. Sophomore applicants should also submit an SAT or ACT score. We do not require these scores for junior applicants, though they may be submitted as supplemental information.

Learn more about transfer admission

I entered all my midyear grades online, but it's still appearing on my To-Do List. Why?
At the bottom of the midyear grades form, there is a little box you have to check next to a statement that says, "I certify that the information provided herein is complete..." Once you enter all of your midyear grades, you must check this box, then click "Save." A submit button will then appear and you can click that to submit your grades. Once you've submitted the form, the midyear grades item should be removed from your checklist. If it's still appearing, send us an email at and we'll look into it.

What other questions do you have?